Coordinated Entry & Homeless Assistance

Treasure Coast Homeless Services Council CoC FL-509 utilizes the coordinated assessment process for all individuals seeking housing assistance. The coordinated assessment process prioritizes the most vulnerable households for financial assistance.

There are several locations across the Continuum of Care that participate in the coordinated entry process. The main location, the Homeless Resource Center, completes the coordinated assessment via telephone, through email, and/or through appointment.  The coordinated assessment process is utilized to provide rapid rehousing or homeless prevention assistance to qualified households.

Clients are prioritized and served based on need. Please seek out any other available resource before contacting the Homeless Resource Center. All financial assistance will be provided based on need and through referrals from the coordinated assessment system. Funding for these needs is limited and is handled on a case-by-case basis.

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Emergency Services information and referrals are provided by 211:

  • Homeless individuals and families with children should call one of the HUB locations listed below to complete a coordinated entry assessment.
  • Individuals who are seeking homeless prevention services should contact our offices on the second Tuesday of the month.

Other locations across the Continuum of Care for coordinated assessment:

Agency Location Telephone Hours of Operation
TCHSC Homeless Resource Center 2525 St Lucie Avenue
Vero Beach, FL 32960
(772) 213-9040 Monday-Friday 8:30 AM-5:00 PM After Hours Email
Hope for Families Center 720 4th Street
Vero Beach, FL 32962
(772) 567-5537 Emergency Shelter for Families Intake Requests: Monday-Friday 9 AM – 5 PM
United Against Poverty Indian River County 2746 US 1
Vero Beach, FL 32960
(772) 564-9365 Monday- Saturday 9:00 AM– 6:00 PM
United Against Poverty St. Lucie County 2520 Orange Avenue
Fort Pierce, FL 34947
(772) 468-8543 Monday-Friday 8:00 AM-6:00 PM
St Lucie County Veteran Services 1664 SE Walton Rd # 205
Port St. Lucie, FL 34952
(772)-337-5670 Monday-Friday 8:30 AM-5:00 PM
House of Hope 2484 SE Bonita Street
Stuart, FL 34997
(772) 286–4673 Monday-Friday 9:00 AM-5:00 PM
Martin County Health and Human Services 435 SE Flagler Avenue
Stuart, FL 34994
(772) 320-3204 Monday-Friday 9:00 AM-5:00 PM
PATH Outreach Outreach and Engagement (772) 682-5566 Monday-Friday 8:30 AM-5:00 PM

Treasure Coast Homeless Services Council CoC operates the coordinated entry system in accordance with all federal statutes including, but not limited to: the Fair Housing Act, Title VI of the Civil Rights Act, Section 504 of the Rehabilitation Act, and Title II and Title III of the Americans with Disabilities Act.

NON-DISCRIMINATION AND EQUAL OPPORTUNITIES

Treasure Coast Homeless Council CoC requires service providers to practice a person-centered model that incorporates participant choice and inclusion of all homeless subpopulations present in the CoC, including homeless veterans, youth, and families with children, individual  adults, seniors, victims of domestic violence, and Lesbian, Gay, Bisexual, Transgender,  Queer or Questioning, and Intersex (LGBTQI) individuals and families. All CoC and ESG funded service providers must ensure that all people have fair and equal access to the coordinated entry process and all forms of assistance regardless of race, ethnicity,  national origin, age, sex, familial status, religious preference, disability, type or amount  of disability, gender identity, perceived gender identity, marital status, sexual  orientation, or perceived sexual orientation.

REASONABLE ACCOMMODATION

Treasure Coast Homeless Services Council CoC ensures that persons with disabilities have equal access to the Coordinated Entry System through compliance with the requirements of Title II and Title III of the Americans with Disabilities Act. Treasure Coast Homeless Services Council CoC does not discriminate against individuals with disabilities on the basis of disability in the services, programs or activities of the Continuum of Care. The CoC Written Standards require all CoC and service providers have written non-discrimination policies in place. All coordinated entry access points must be accessible for persons with disabilities, include those who use wheelchairs and those who are least likely to access homeless assistance. Upon request, all agencies must provide appropriate and reasonable accommodations for persons with disabilities and/or Limited English Proficiency (LEP) so they can participate equally in the Coordinated Entry process, including qualified language interpreters, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments, disabilities, or those with LEP.

FAIR HOUSING

All recipients and sub-recipients of CoC Program and ESG Program funding must comply with the non-discrimination and equal opportunity provisions of Federal civil rights laws as specified at 24 C.F.R. 5.105(a), including, but not limited to the following:

  • Fair Housing Act
  • Section 504 of the Rehabilitation Act
  • Title VI of the Civil Rights Act
  • Title II of the Americans with Disabilities Act
  • HUD’s Equal Access Rule

AFFIRMATIVELY FURTHERING FAIR HOUSING

CoC Member Agencies must have non-discrimination policies in place and conduct assertive outreach to people least likely to engage in the homeless system. Organizations receiving CoC Program and ESG Program funding shall market housing and supportive services to eligible persons regardless of race, color, national origin, religion, sex, age, familial status, or disability; and, shall provide program applicants and participants with information of their rights and remedies under applicable federal, state, and local fair housing and civil rights laws.

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ARE YOU A VICTIM OF DISCRIMINATION?
Please see the following resources:

Are you a Victim of Housing Discrimination?
HUD Fair Housing Complaint
Florida Rural Legal Services